Refund / Return Policy
Return and Refund Policy for Beauty Products and Courses – Gina G Beauty Ltd.
Effective Date: August 2023
At Gina G Beauty Ltd., we are dedicated to providing our customers with exceptional beauty products and courses. To ensure transparency and a seamless shopping experience, we want to inform you that we do not offer refunds or returns for beauty products and courses. Please carefully read and understand our policy before making any purchases.
- Beauty Products:
Due to the nature of our beauty products and hygiene considerations, we cannot accept returns or offer refunds on any beauty products once they have been purchased. We encourage customers to make informed decisions before finalizing their purchase. If you have any questions or concerns about a product, please feel free to contact our customer support team before placing your order.
- Beauty Courses:
All purchases of beauty courses from Gina G Beauty Ltd. are final. Once a course is purchased, it cannot be returned, canceled, or refunded. We encourage customers to review the course details, content, and requirements thoroughly before making a purchase decision.
- Non-Refundable Circumstances:
Our no-refunds policy applies to all beauty products and courses, including but not limited to the following circumstances:
- Change of Mind: We cannot process refunds or returns for beauty products or courses due to a change of mind or personal preference.
- Course Incompletion: If you do not complete a beauty course for any reason, including personal commitments or lack of time, we cannot offer a refund.
- Product Dissatisfaction: While we stand by the quality of our beauty products, individual experiences may vary. However, we cannot accept returns or offer refunds if a product does not meet your expectations.
- Technical Issues: If you encounter technical difficulties while accessing or participating in a beauty course, we will work diligently to resolve the issues. However, we cannot offer refunds based on technical problems alone.
- Customer Support:
If you have any questions or concerns about our no-refunds and no-returns policy, please contact our customer support team at [customer support email or phone number]. Our dedicated team is here to assist you and provide any information you may need before making a purchase.
- Statutory Rights:
Please note that this Return and Refund Policy does not affect your statutory rights as a consumer under the Consumer Rights Act 2015 or any other applicable laws in the UK.
By making a purchase on our website, you acknowledge and accept our no-refunds and no-returns policy for beauty products and courses.
Gina G Beauty Ltd.
